:root{--red:#c8202f;--red-dark:#941420;--ink:#17212b;--muted:#67727d;--line:#dfe4e8;--surface:#fff;--canvas:#f5f7f8;--green:#087f5b;--orange:#b75a00;--blue:#1769aa}*{box-sizing:border-box}body{margin:0;background:var(--canvas);color:var(--app-text,var(--ink));font:var(--app-size,15px)/1.5 var(--app-font,Arial),sans-serif}.topbar{min-height:64px;background:#fff;box-shadow:0 1px 7px #15212b18;display:flex;align-items:center;justify-content:space-between;padding:0 5%;gap:20px}.brand{font-weight:700;color:var(--ink);text-decoration:none;font-size:18px;white-space:nowrap;display:flex;align-items:center;gap:7px}.brand span{display:inline-grid;place-items:center;border-radius:50%;width:33px;height:33px;background:var(--app-accent,var(--red));color:#fff;font-size:12px}.brand-logo{width:38px;height:38px;object-fit:contain;border-radius:50%;background:#fff}nav{display:flex;align-items:center;gap:16px;flex-wrap:wrap}nav a{color:#44515c;text-decoration:none;font-size:14px}nav a:hover,.language-link{color:var(--app-accent,var(--red))}.logout-form{margin:0}.logout-form button{border:0;background:transparent;color:#44515c;font:inherit;font-size:14px;cursor:pointer;padding:0}.logout-form button:hover{color:var(--app-accent,var(--red))}.nav-toggle{display:none;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:7px;padding:8px 12px;font:inherit;cursor:pointer}.nav-toggle:hover{border-color:var(--app-accent,var(--red));color:var(--app-accent,var(--red))}.container{max-width:1160px;margin:0 auto;padding:30px 22px 42px}.hero{padding:62px 8%;border-radius:16px;color:#fff;background:linear-gradient(120deg,#7e0d1b,var(--app-accent,#d8293b));box-shadow:0 15px 32px #8c152a35}.hero h1{max-width:650px;font-size:40px;line-height:1.12;margin:0 0 14px}.hero p{max-width:620px;margin:0 0 25px;font-size:17px}.hero-actions{display:flex;gap:12px;flex-wrap:wrap}.card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:24px;box-shadow:0 2px 8px #15212b08}.card h1,.card h2,.card h3{margin-top:0}.split{display:grid;grid-template-columns:1fr 1fr;gap:20px}.grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.dashboard-grid{grid-template-columns:repeat(5,1fr)}.stat{border-left:4px solid var(--app-accent,var(--red));padding:18px}.stat p{margin:0;color:var(--muted);font-size:13px}.stat strong{display:block;font-size:28px;margin-top:4px}.section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 18px}.section-head h1,.section-head h2{margin:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.full{grid-column:1/-1}label{display:block;font-weight:600;margin-bottom:6px;font-size:14px}input,select,textarea{width:100%;border:1px solid #cbd3d9;border-radius:7px;padding:10px 11px;background:#fff;color:var(--ink);font:inherit}textarea{min-height:120px;resize:vertical}input:focus,select:focus,textarea:focus{outline:2px solid #df8d95;border-color:var(--app-accent,var(--red))}input:disabled{background:#f0f2f4;color:#67727d}.help{color:var(--muted);font-size:12px;margin:5px 0 0}.btn{display:inline-block;border:1px solid transparent;border-radius:7px;padding:10px 15px;background:var(--app-accent,var(--red));color:#fff;text-decoration:none;font-weight:700;font:inherit;cursor:pointer}.btn:hover{background:var(--red-dark)}.btn-outline{background:#fff;color:var(--app-accent,var(--red));border-color:var(--app-accent,var(--red))}.btn-outline:hover{color:#fff}.btn-small{padding:6px 10px;font-size:13px}.btn-muted{background:#52616d}.btn-danger{background:#9f1825}.btn-danger:hover{background:#760d17}.alert{padding:12px 15px;border-radius:8px;margin-bottom:18px}.alert-success{background:#ddf5e9;color:#075c3f}.alert-error{background:#fce2e3;color:#9f1825}.alert-info{background:#e1f0fb;color:#176092}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:10px}.table{border-collapse:collapse;width:100%;min-width:680px}.table th,.table td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:top}.table th{background:#f9fafb;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:#596570}.table tr:last-child td{border-bottom:0}.table a{color:var(--blue);font-weight:600;text-decoration:none}.badge,.priority{display:inline-block;border-radius:99px;padding:3px 8px;font-size:12px;font-weight:700;white-space:nowrap}.badge-submitted{background:#e8edf1;color:#3c4c58}.badge-assigned{background:#e0effa;color:#1769aa}.badge-in_progress{background:#fff0d8;color:#a34e00}.badge-resolved{background:#dcf4e7;color:#087f5b}.badge-reopened{background:#f2e8ff;color:#6840a0}.badge-rejected{background:#fde0e2;color:#ad2130}.priority-low{background:#e8edf1}.priority-medium{background:#e0effa;color:#1769aa}.priority-high{background:#fff0d8;color:#a34e00}.priority-urgent{background:#fde0e2;color:#ad2130}.timeline{list-style:none;margin:0;padding:0}.timeline li{position:relative;border-left:2px solid var(--line);padding:0 0 20px 20px;margin-left:6px}.timeline li:before{content:'';position:absolute;width:10px;height:10px;border-radius:50%;background:var(--app-accent,var(--red));left:-6px;top:4px}.timeline p{margin:5px 0 0}.muted{color:var(--muted)}.eyebrow{margin:0 0 4px;color:var(--app-accent,var(--red));font-weight:700;font-size:12px;letter-spacing:.08em;text-transform:uppercase}.empty{padding:35px;text-align:center;color:var(--muted)}.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap;margin-bottom:18px}.filters>div{min-width:145px;flex:1}.extended-filters>div{min-width:160px}.filters .btn{margin-bottom:0}.details{display:grid;grid-template-columns:repeat(2,1fr);gap:0;margin:0}.details div{padding:10px 0;border-bottom:1px solid var(--line)}.details dt{font-size:12px;color:var(--muted);font-weight:700;text-transform:uppercase}.details dd{margin:3px 0 0}.evidence{display:flex;gap:10px;flex-wrap:wrap}.evidence a{padding:9px;border:1px solid var(--line);border-radius:7px;color:var(--blue);text-decoration:none}.note{border-radius:8px;background:#fff5df;color:#7a4800;padding:12px 14px;font-size:13px}.inline-form{display:inline}.check-label{display:flex;gap:8px;align-items:center;margin:0;font-weight:600}.check-label input{width:auto;margin:0}.category-list{display:grid;gap:12px}.category-form{display:grid;grid-template-columns:minmax(150px,.8fr) minmax(230px,2fr) auto;gap:12px;align-items:end;border-top:1px solid var(--line);padding-top:15px}.custom-field-form{display:grid;grid-template-columns:repeat(5,minmax(120px,1fr));gap:12px;align-items:end;border-top:1px solid var(--line);padding-top:15px}.custom-field-form textarea{min-height:56px}.plain-list{list-style:none;margin:8px 0 0;padding:0}.plain-list li{display:flex;justify-content:space-between;padding:7px 0;border-bottom:1px solid var(--line)}.quick-actions,.button-row{display:flex;gap:9px;flex-wrap:wrap;margin-top:18px}.gps-panel{padding:12px;border-radius:8px;background:#f7fafb}.logo-preview{display:block;max-width:110px;max-height:80px;object-fit:contain;margin-top:12px;border:1px solid var(--line);border-radius:8px;padding:5px}.private-note{display:inline-block;border-radius:99px;padding:2px 7px;background:#f2e8ff;color:#6840a0;font-size:11px;font-weight:700}footer{border-top:1px solid var(--line);background:#fff;text-align:center;padding:20px;color:var(--muted);font-size:13px}@media(max-width:960px){.dashboard-grid{grid-template-columns:repeat(3,1fr)}.custom-field-form{grid-template-columns:repeat(2,1fr)}}@media(max-width:800px){.topbar{padding:12px 22px;align-items:flex-start;flex-direction:row;position:relative}.nav-toggle{display:block;position:absolute;right:22px;top:13px}.topbar nav{display:none;width:100%;flex-direction:column;align-items:flex-start;gap:11px;padding:10px 0 2px}.topbar nav.nav-open{display:flex}.topbar .brand{max-width:calc(100% - 70px)}.grid{grid-template-columns:repeat(2,1fr)}.split,.form-grid{grid-template-columns:1fr}.category-form,.custom-field-form{grid-template-columns:1fr}.hero{padding:38px 28px}.hero h1{font-size:31px}.container{padding:22px 15px}.full{grid-column:auto}}@media(max-width:450px){.grid,.dashboard-grid{grid-template-columns:1fr}}
/* Responsive navigation: keep the full navigation visible as button chips on phones and tablets. */
@media (max-width:1024px){
  .topbar{display:grid;grid-template-columns:1fr;align-items:center;gap:10px;padding:12px 22px;position:relative}
  .topbar .brand{max-width:none;min-width:0}
  .nav-toggle{display:none!important}
  .topbar nav{display:flex!important;width:100%;flex-direction:row;align-items:center;justify-content:flex-start;gap:8px;padding:10px 0 0;border-top:1px solid var(--line);flex-wrap:wrap}
  .topbar nav a,.topbar nav .logout-form button{display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--line);border-radius:999px;background:var(--surface,#fff);color:var(--ink);padding:7px 11px;font-size:13px;line-height:1.25;text-decoration:none;white-space:nowrap}
  .topbar nav a:hover,.topbar nav .logout-form button:hover{border-color:var(--app-accent,var(--red));color:var(--app-accent,var(--red));background:var(--surface,#fff)}
  .topbar nav .logout-form{margin:0}
}
@media (max-width:600px){
  .topbar{padding:10px 15px}
  .topbar nav{gap:6px;padding-top:9px}
  .topbar nav a,.topbar nav .logout-form button{padding:7px 9px;font-size:12px}
}
.tool-card{display:block;color:inherit;text-decoration:none;transition:transform .15s ease,box-shadow .15s ease}.tool-card:hover{color:inherit;transform:translateY(-2px);box-shadow:0 6px 18px #15212b18}.tool-card h2{font-size:18px;margin-bottom:8px}.tool-card .btn{margin-top:8px}.tools-grid{grid-template-columns:repeat(3,1fr)}.security-status-grid{grid-template-columns:repeat(4,1fr)}
@media(max-width:960px){.tools-grid{grid-template-columns:repeat(2,1fr)}.security-status-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:450px){.tools-grid,.security-status-grid{grid-template-columns:1fr}}
.builder-layout{display:grid;grid-template-columns:minmax(0,1fr) 240px;grid-template-areas:"fields palette";gap:18px}.builder-layout>.builder-palette{grid-area:palette}.builder-layout>div{grid-area:fields}.builder-palette{background:#f4f8ec;border:1px solid #d5e7bb;border-radius:10px;padding:13px;height:max-content}.builder-palette h3{margin:0 0 10px;color:#4c7f13}.builder-palette-item{display:block;width:100%;margin:6px 0;padding:9px 10px;text-align:left;border:1px solid #b7d48d;border-radius:7px;background:#fff;color:#365b10;font:inherit;font-weight:700;cursor:grab}.builder-palette-item:hover{background:#e7f3d8}.builder-fields{min-height:80px}.builder-field{background:#fff;border:1px solid var(--line);border-left:4px solid #669d1c;border-radius:9px;padding:12px 14px;margin:0 0 10px}.builder-field.is-dragging{opacity:.55}.builder-field-head{display:flex;align-items:center;gap:8px}.drag-handle{font-size:20px;color:#669d1c;cursor:grab}.builder-field details{margin-top:10px;border-top:1px solid var(--line);padding-top:9px}.builder-field summary{cursor:pointer;color:var(--blue);font-weight:700}.field-properties{margin-top:12px}.builder-drop-zone{min-height:50px}@media(max-width:700px){.builder-layout{grid-template-columns:1fr;grid-template-areas:"palette" "fields"}.builder-palette{display:grid;grid-template-columns:1fr 1fr;gap:5px}.builder-palette h3{grid-column:1/-1}.builder-palette-item{margin:0;font-size:13px}}
.custom-page-form{display:flex;flex-wrap:wrap;align-items:flex-start;gap:15px}.custom-page-form>div{flex:0 0 calc(50% - 8px)}.custom-page-form>div[style*="width:25%"]{flex-basis:calc(25% - 12px)}.custom-page-form>div[style*="width:75%"]{flex-basis:calc(75% - 4px)}.custom-page-form>div[style*="width:100%"]{flex-basis:100%}@media(max-width:700px){.custom-page-form>div,.custom-page-form>div[style]{flex-basis:100%}}
.voice-toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:14px 16px;margin:0 0 18px;border:1px solid #c9dff0;border-radius:10px;background:#eef7ff}.voice-toolbar strong{color:#155b86}.voice-toolbar p{margin:3px 0 0}.voice-toolbar-actions{display:flex;align-items:end;gap:10px;flex-wrap:wrap}.voice-toolbar-actions label{margin:0;min-width:120px}.voice-toolbar-actions .help{max-width:260px}.voice-field-button{display:inline-block;margin-top:6px;padding:5px 9px;border:1px solid #8cb8d4;border-radius:6px;background:#fff;color:#155b86;font:inherit;font-size:12px;font-weight:700;cursor:pointer}.voice-field-button:hover,.voice-field-button.is-listening{background:#155b86;color:#fff}.voice-field-button:disabled{opacity:.7;cursor:wait}@media(max-width:700px){.voice-toolbar{display:block}.voice-toolbar-actions{margin-top:10px;align-items:center}.voice-toolbar-actions .btn{width:100%}}
.card.auth{width:100%;max-width:460px;margin:clamp(34px,7vh,76px) auto;padding:clamp(24px,3vw,36px)}
.card.auth .login-brand{display:flex;align-items:center;gap:8px;margin-bottom:18px;font-weight:800;font-size:18px}
.card.auth .login-brand .brand-logo{width:44px;height:44px}
.card.auth .login-brand span{display:inline-grid;place-items:center;width:44px;height:44px;border-radius:50%;background:var(--app-accent,var(--red));color:#fff;font-size:13px}
@media(min-width:1101px){.card.auth{width:40%;max-width:520px;min-width:400px}}
@media(min-width:701px) and (max-width:1100px){.card.auth{width:58%;max-width:520px;margin-top:46px;margin-bottom:46px}}
@media(max-width:700px){.card.auth{width:100%;max-width:none;margin:24px 0;padding:22px 18px}}
html{scroll-behavior:smooth}body{overflow-x:hidden;min-height:100vh}.container{min-width:0}.table-wrap{-webkit-overflow-scrolling:touch}
.logout-form button{border:1px solid var(--line);border-radius:8px;background:var(--surface,#fff);color:var(--muted);padding:8px 11px;font-weight:700}.logout-form button:hover{border-color:var(--app-accent,var(--red));background:var(--surface,#fff);color:var(--app-accent,var(--red))}
/* Citizen mobile layout: keep status cards readable and turn wide complaint tables into vertical cards. */
#main-nav a.is-active{color:var(--app-accent,var(--red));font-weight:800}
.citizen-complaint-cards{display:none}
.citizen-complaint-card{background:var(--surface,#fff);border:1px solid var(--line);border-left:4px solid var(--app-accent,var(--red));border-radius:10px;padding:13px 14px;box-shadow:0 2px 7px #15212b0b}
.citizen-complaint-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.citizen-complaint-card-head>a{color:var(--blue);font-weight:800;text-decoration:none;font-size:13px}.citizen-complaint-card h3{margin:9px 0 8px;font-size:16px;line-height:1.3}.citizen-complaint-card dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0}.citizen-complaint-card dl div{min-width:0}.citizen-complaint-card dt{color:var(--muted);font-size:10px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.citizen-complaint-card dd{margin:2px 0 0;font-size:13px;overflow-wrap:anywhere}.citizen-complaint-card .help{margin:0 0 8px}
@media(max-width:1024px){#main-nav a.is-active{background:var(--app-accent,var(--red));border-color:var(--app-accent,var(--red));color:#fff;box-shadow:0 2px 5px rgba(0,0,0,.12)}}
@media(max-width:700px){.citizen-dashboard-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.citizen-dashboard-stats .stat{padding:14px 12px;min-width:0}.citizen-dashboard-stats .stat p{font-size:11px;line-height:1.25}.citizen-dashboard-stats .stat strong{font-size:24px}.citizen-recent-table,.citizen-complaints-table{display:none}.citizen-complaint-cards{display:grid;gap:10px}.citizen-complaint-card{min-width:0}.citizen-complaint-card dl{grid-template-columns:1fr 1fr}}
@media(max-width:450px){.citizen-dashboard-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.citizen-dashboard-stats .stat p{min-height:28px}}
.topbar #main-nav a,.topbar #main-nav .logout-form button{display:inline-flex;align-items:center;gap:6px}.nav-icon{display:inline-grid;place-items:center;width:18px;min-width:18px;font-size:16px;line-height:1;font-weight:800}.topbar #main-nav a.is-active .nav-icon{transform:scale(1.08)}

.password-field{position:relative;display:flex;align-items:center;width:100%}.password-field>input{padding-right:46px}.password-toggle{position:absolute;right:6px;top:50%;transform:translateY(-50%);width:34px;height:32px;padding:0;border:0;border-radius:6px;background:transparent;color:var(--muted);font-size:17px;line-height:1;cursor:pointer}.password-toggle:hover,.password-toggle:focus{background:#f1f3f5;color:var(--app-accent,var(--red));outline:0}.password-guidance{margin:8px 0 0;padding:10px 12px;border-radius:8px;background:#f8f9fa;color:var(--muted);font-size:12px;line-height:1.45}
body[data-page="admin/staff.php"] .password-field{display:block}
body[data-page="admin/staff.php"] .password-field:after{content:"Use at least 8 characters with uppercase, lowercase, a number, and a symbol.";display:block;position:static;margin-top:7px;color:var(--muted);font-size:11px;line-height:1.35}

/* Complaint submission tabs and the guided voice module. */
.complaint-tabs{display:flex;justify-content:center;gap:8px;margin:24px auto 22px;padding:5px;border-bottom:1px solid var(--line);max-width:560px}.complaint-tab{flex:1;min-height:46px;padding:10px 18px;border:1px solid var(--line);border-radius:9px 9px 0 0;background:var(--surface,#fff);color:var(--muted);font:inherit;font-weight:800;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease}.complaint-tab:hover{border-color:var(--app-accent,var(--red));color:var(--app-accent,var(--red))}.complaint-tab.is-active{background:var(--app-accent,var(--red));border-color:var(--app-accent,var(--red));color:#fff;box-shadow:0 3px 8px rgba(0,0,0,.12)}.complaint-tab-panel[hidden]{display:none!important}.voice-complaint-panel{max-width:860px;margin:0 auto}.voice-complaint-module{padding:26px;border:1px solid var(--line);border-radius:14px;background:var(--surface,#fff);box-shadow:0 3px 12px rgba(0,0,0,.06)}.voice-module-intro{display:flex;align-items:flex-start;gap:14px}.voice-module-intro h2{margin:0 0 5px}.voice-module-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:color-mix(in srgb,var(--app-accent,var(--red)) 12%,transparent);font-size:25px}.voice-module-controls{display:flex;align-items:end;gap:10px;flex-wrap:wrap;margin-top:22px;padding-top:18px;border-top:1px solid var(--line)}.voice-module-controls label{min-width:160px;margin:0}.voice-module-controls .btn{min-height:42px}.voice-status{min-height:23px;margin:14px 0;color:var(--app-accent,var(--red));font-weight:700}.voice-fields-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:15px 0}.voice-fields-summary span{padding:10px 11px;border:1px solid var(--line);border-radius:8px;background:color-mix(in srgb,var(--app-accent,var(--red)) 6%,var(--surface,#fff));font-size:12px;font-weight:700}.voice-module-evidence{margin-top:18px;padding:15px;border:1px dashed var(--line);border-radius:10px}.voice-module-evidence label{margin-bottom:8px}.voice-module-evidence input{background:transparent;border:0;padding:4px 0}.voice-module-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:18px}.voice-module-actions .btn{min-height:43px}@media(max-width:600px){.complaint-tabs{margin-top:18px}.complaint-tab{min-height:43px;padding:9px 8px;font-size:13px}.voice-complaint-module{padding:18px 15px}.voice-module-intro{gap:10px}.voice-module-icon{width:40px;height:40px;font-size:21px}.voice-module-controls{display:grid;grid-template-columns:1fr}.voice-module-controls label{min-width:0}.voice-module-controls .btn{width:100%}.voice-fields-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.voice-module-actions{display:grid;grid-template-columns:1fr}.voice-module-actions .btn{width:100%}}
.voice-module-tip{margin-top:15px;padding:12px 14px;border-left:4px solid var(--app-accent,var(--red));border-radius:8px;background:color-mix(in srgb,var(--app-accent,var(--red)) 7%,var(--surface,#fff));color:var(--muted);font-size:13px;line-height:1.45}
.brand-logo{width:50px;height:50px}.brand-primary{display:inline-flex;align-items:center;gap:7px;min-width:0}.brand .brand-primary,.card.auth .login-brand .brand-primary{width:auto;height:auto;border-radius:0;background:transparent;border:0;color:inherit;font-size:inherit;line-height:inherit}.brand-primary>.brand-name{min-width:0}.brand-leader{width:50px;height:50px;flex:0 0 50px;object-fit:cover;border-radius:8px;border:2px solid var(--app-accent,var(--red));background:#fff;padding:1px;margin-left:3px}.brand .brand-mark{width:50px;height:50px}.login-brand{display:flex;align-items:center;justify-content:space-between;width:100%;gap:10px}.login-brand .brand-primary{min-width:0}.card.auth .login-brand .brand-logo,.card.auth .login-brand .brand-mark,.card.auth .login-brand .brand-leader{width:50px;height:50px;flex-basis:50px}.leader-preview{display:block;width:78px;height:78px;object-fit:cover;border-radius:8px;border:2px solid var(--app-accent,var(--red));background:#fff;padding:3px;margin-top:12px}.branding-image-controls{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:3px}
.voice-on-behalf{margin:18px 0 0;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:color-mix(in srgb,var(--app-accent,var(--red)) 5%,var(--surface,#fff))}

/* Public live overview and Tamil typography.  Keep the counters aggregate-only
   and make the card grid collapse cleanly on phones. */
.public-live-section{margin-top:22px;padding:24px 26px}.public-live-description{margin:5px 0 0}.public-live-badge{display:inline-flex;align-items:center;gap:6px;padding:7px 11px;border-radius:999px;background:#e5f6ec;color:#087f5b;font-size:12px;font-weight:800;white-space:nowrap}.public-live-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.public-live-card{min-width:0;padding:17px 16px;border:1px solid var(--line);border-top:4px solid var(--app-accent,var(--red));border-radius:10px;background:var(--surface,#fff);box-shadow:0 2px 8px #15212b0a}.public-live-card p{margin:8px 0 3px;color:var(--muted);font-size:13px;font-weight:700;line-height:1.35}.public-live-card strong{display:block;color:var(--ink);font-size:34px;line-height:1.15}.public-live-card small{display:block;margin-top:4px;color:var(--muted);font-size:11px;line-height:1.35}.public-live-icon{display:grid;place-items:center;width:31px;height:31px;border-radius:9px;background:#fff2f1;color:var(--app-accent,var(--red));font-size:20px;font-weight:800}.public-live-new{border-top-color:#d97706}.public-live-new .public-live-icon{background:#fff5df;color:#b75a00}.public-live-progress{border-top-color:#1976d2}.public-live-progress .public-live-icon{background:#e5f2ff;color:#1769aa}.public-live-resolved{border-top-color:#2e7d32}.public-live-resolved .public-live-icon{background:#e4f5e8;color:#087f5b}.public-live-covered{border-top-color:#6a1b9a}.public-live-covered .public-live-icon{background:#f2e8ff;color:#6840a0}.public-feature-grid{margin-top:22px}.public-feature-grid .card{min-width:0}.public-feature-grid .card p{line-height:1.6}
html[lang="ta"] body{font-family:"Noto Sans Tamil","Noto Sans","Latha","Vijaya",Arial,sans-serif;line-height:1.65;letter-spacing:0}html[lang="ta"] input,html[lang="ta"] select,html[lang="ta"] textarea,html[lang="ta"] button{font-family:"Noto Sans Tamil","Noto Sans","Latha","Vijaya",Arial,sans-serif}html[lang="ta"] label,html[lang="ta"] .btn,html[lang="ta"] .topbar nav a,html[lang="ta"] .topbar nav .logout-form button{line-height:1.45;white-space:normal}html[lang="ta"] .hero h1{line-height:1.35;overflow-wrap:anywhere}html[lang="ta"] .hero p,html[lang="ta"] .card p{line-height:1.7}html[lang="ta"] .public-live-card strong{font-size:clamp(25px,3vw,34px);line-height:1.2}
@media(max-width:700px){.public-live-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.public-live-section{padding:20px 18px}}
@media(max-width:600px){.public-live-section .section-head{align-items:flex-start;flex-direction:column}.public-live-card{padding:14px 13px}.public-live-card p{font-size:12px}.public-live-card strong{font-size:28px}.public-feature-grid{margin-top:16px}}
@media(max-width:450px){.public-live-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.public-live-card{padding:12px 10px}.public-live-card p{font-size:11px;min-height:30px}.public-live-card strong{font-size:25px}.public-live-card small{font-size:10px}}
/* Citizen dashboard cards stay in four columns on desktop and tablet. The
   existing mobile rules below 700px continue to use the two-column layout. */
@media(min-width:701px){.citizen-dashboard-stats{grid-template-columns:repeat(4,minmax(0,1fr))}}
.bulk-staff-card .section-head{align-items:flex-start}.bulk-staff-card .section-head .btn{white-space:nowrap}.bulk-staff-note{margin-top:10px;line-height:1.5}
.voice-dictation-card{margin:18px 0 6px;padding:16px;border:1px solid color-mix(in srgb,var(--app-accent,var(--red)) 30%,var(--line));border-radius:12px;background:color-mix(in srgb,var(--app-accent,var(--red)) 5%,var(--surface,#fff))}.voice-dictation-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.voice-dictation-head h3{margin:0 0 4px;color:var(--app-accent,var(--red));font-size:17px}.voice-language-badge{padding:5px 9px;border-radius:999px;background:var(--app-accent,var(--red));color:#fff;font-size:11px;font-weight:800;white-space:nowrap}.voice-dictation-card textarea{width:100%;min-height:112px;margin-top:10px;resize:vertical}.voice-dictation-actions,.voice-tamil-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:9px}.voice-dictation-actions .btn,.voice-tamil-actions .btn{min-height:38px}.voice-dictation-actions .is-listening,.voice-tamil-actions .is-listening{background:#8e1118;border-color:#8e1118;animation:voice-pulse 1.25s ease-in-out infinite}.voice-toolbar-copy{min-width:0}.voice-tamil-dictation{flex:1 1 100%;margin-top:11px;padding-top:11px;border-top:1px solid #c9dff0}.voice-tamil-dictation label{display:block;margin:0 0 5px;color:#155b86;font-weight:800}.voice-tamil-dictation textarea{display:block;width:100%;min-height:75px;resize:vertical;border:1px solid #b9d2e5;border-radius:7px;padding:8px;background:#fff}.voice-tamil-actions{margin-top:7px}.voice-tamil-actions .help{flex:1;min-width:160px}.voice-tamil-dictation .is-listening{background:#8e1118;border-color:#8e1118;color:#fff;animation:voice-pulse 1.25s ease-in-out infinite}@keyframes voice-pulse{0%,100%{box-shadow:0 0 0 0 rgba(183,28,28,.24)}50%{box-shadow:0 0 0 6px rgba(183,28,28,0)}}